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The rise of AI and automation has ushered in a growing trend against full-time equivalents (FTEs) and bloated teams in the tech industry. Public was working towards automating workflows, but Lead of Accounting Operations, Steve Nolan, recognized that there was still a need for a manual component – an actual person who would own, oversee, and shepherd that process. Hiring a full-time, junior-level employee wasn’t the most cost-effective way to do that, and experience with alternative staffing solutions fell short.

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Public had previously worked with human resources consulting firm, Robert Half, to integrate a contractual hire, but the quality just wasn’t there. Steve had to constantly monitor the talent to make sure that their output was up to par, creating more problems than solved: “It was quite time-consuming, and we didn’t see what we needed from them.”

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With the departure of a key manager, Public faced a pivotal challenge in turnover. Steve and then-Staff Accountant Yutang Xu were forced to absorb a lot of extra responsibilities and urgently needed support to free them of prep work and allow them to refocus on more pressing tasks.

Speed was Public’s primary priority – they needed to fill a critical gap fast and wanted to put someone in as soon as possible. Within a day, MAVI delivered three candidate profiles and immediately scheduled interviews. This combination of velocity and efficiency was a huge factor in the Public team’s decision to move forward. At that point, Steve was still unfamiliar with the quality of MAVI’s talent pool, but that quickly became a key differentiator.

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“We had a specific need and the way that [MAVI] laid out the three candidates and their skillsets – I think that was incredibly helpful to see what they had done, what level they’re at, and what their technical expertise is in certain tools in the office of the CFO.”

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Seeing this information gave Steve a lot of confidence: “In my mind, I was like, ‘Wow, I don’t need to train them anymore; they understand how to use NetSuite… I just need to [teach] them our process, but the actual technicalities – they know how to press the keys and perform the function.’”

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According to Steve, MAVI talent “doesn’t compare” to hires they’ve gotten from agencies in the past.

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“The skillset is incredibly strong, where they have a great knowledge of what we need them to do, whether that be technical from different tools, also Excel – just very polished, [putting] out good output instead of other contractors we’ve worked with who you need to [monitor and guide], adding more work for us internally.”

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MAVI’s ability to match companies with professionals who tick off all of their boxes allowed Public to onboard a new hire quickly. Moreover, the high caliber of talent ensured seamless integration with minimal need for oversight. Currently, Public has two fractional hires from MAVI working in their team: a part-time Senior Accountant and a part-time AP Analyst, both who are US-caliber but come at a fraction of the cost, delivering better results and higher ROI.

With MAVI’s help, Public has seen transformative results.

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“Huge cost savings… time is money at the end of the day.”

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By leaning on MAVI’s global accounting talent network, Steve and Yutang were able to offload manual work. MAVI provided the support Public needed to define their workflows and build process documentation. The extra hands also gave Yutang the leverage to elevate his skillset and accelerate his growth; he is now a Senior Accountant at Public.

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More than that, the talent sourced from MAVI introduced great value to Public’s AP process and month-end close. The MAVI Senior Accountant completely owned the weekly AP workflow, facilitating a scalable end-to-end process, producing better outputs to leadership. She also optimized Public’s cash management and month-end close. Before bringing her on, Public wanted to migrate journal entries to NetSuite for cash reporting. The MAVI Talent spearheaded this initiative, automating the process. The team’s weekly cash report is now on NetSuite, so by month-end close, they already have 30 days of transactions recorded and reconciled.

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“Massive automation, massive efficiency gained, and massive value added.”

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For Public, the talent ROI was unmatched, generating returns beyond the scope of simple tasks. MAVI placed talent that had impressive critical-thinking abilities, which paved the way for smoother workflows and cleaner processes. When assigning work to the MAVI Senior Accountant, Steve encouraged her to share ideas on how to make things better. She proceeded to write her own process documents for Public’s workflows, sparking up collaboration with Steve and Yutang to improve internal processes: “[The MAVI Talent] led the charge for different workflows – huge value add.”

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By partnering with MAVI, Public maximized time, reduced costs, and upleveled their accounting function. Their offshore hires have become integral members of their organization, helping them scale without the usual pain points experienced with alternative solutions.

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“Essentially, they’re key components of our team that have helped us grow and have helped themselves grow, as well.”